Oct 4, 2017 | Customer Loyalty, Customers
You know how most successful companies understand their Customer’s Experience? Check out this short story and see how it might relate to you: Recently, at The Florida Staffing Association Summit, my “How to make Every Day Friday for your Customers”...
Sep 2, 2017 | ACTT Blueprint - Every Day is Friday, Leadership Development
It’s only lonely at the top, IF you don’t align yourself with a capable and committed Crew! Successful Business Leaders KNOW that they don’t have to go at it alone and engage with their Crew in the form of coaches, mentors, and other OBJECTIVE leaders. These Objective...
Jul 7, 2017 | ACTT Blueprint - Every Day is Friday, Leadership Development
I want to tell you a leadership story, and you’re probably going to laugh. You may already know that I have a butterfly garden. A few weeks ago, we had the largest bunch of monarch caterpillars that I’ve seen in the 10 years I’ve been doing this (24...
Apr 10, 2017 | Employee Engagement, Employee Retention
sorry to see Sears go? Maybe you grew up as I did where shopping at Sears was reserved for “special occasions” like going back to school. You don’t need a process engineering background to understand that Sears DOESN’T keep their prices...
Feb 15, 2017 | Leadership Development
My husband and I enjoyed the show at Sick Puppies Comedy in Boca Raton, Florida a few times before we decided to sign up for IMPROV classes. Truth be told the first few classes he was dragging me out of the house BUT by the 3rd class I was hooked! Once I got over the...
